TSECL Website Goes Dark: State’s Power Portal Remains Unreachable, Raising Concerns Among Citizens

Agartala | Tripura 360° | June 20, 2025: The official website of Tripura State Electricity Corporation Limited (TSECL)—the backbone of the state’s power supply—has remained completely inaccessible for over 24 hours, causing widespread concern among users across Tripura.

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When the Power Provider Loses Its Digital Link

For a state increasingly dependent on digital services, this unprecedented website outage comes as a major shock. TSECL, a Tripura government undertaking responsible for power generation, transmission, and distribution, also serves as the go-to platform for:

Viewing electricity bills online
Applying for new service connections
Checking service updates and official notices

With the portal down and no alternative communication method available, users have been left in the dark—this time, not due to a power cut, but a digital blackout.

A Digital Emergency in a Digital India

The outage, which began yesterday, remains unresolved as of now. While the exact technical glitch is still unclear, the lack of response from TSECL’s IT wing has raised questions about the preparedness of the department. Citizens and consumers are calling this a critical failure, especially when the State and Central Governments are pushing Digital India initiatives to make services more accessible online.

Not Just About Power—It’s About Trust

In normal power breakdowns, people rely on TSECL’s website for emergency updates and contact details. Ironically, this time, the breakdown is in the very system meant to keep them informed.

The IT wing of TSECL, once envisioned by former MD Ms. Kele to enhance digital efficiency, now finds itself under public scrutiny. Even as the current MD continues to carry forward this legacy, the extended downtime has sparked criticism and concern, especially given the department’s vital role in public utility services.

What Did the Minister Say?

Power Minister Ratanlal Nath, known for his proactive vision—like suggesting the adoption of Odisha’s advanced storm-resistant power systems and live-line maintenance technologies—is yet to issue a statement on the outage. Citizens are now expecting swift action, both from the IT department and higher authorities, to restore digital services at the earliest.

Summary:

TSECL’s official website has been down for over 24 hours.
Consumers can’t view bills or access services online.
The outage contradicts the Digital India vision.
TSECL’s in-house IT team is under public scrutiny.
Citizens demand quick restoration and accountability.

Stay tuned to Tripura 360° for more updates on this developing story.

TSECL Website Goes Dark: State’s Power Portal Remains Unreachable, Raising Concerns Among Citizens